The buyer takes full responsibility for making sure Kratom and other raw materials are not restricted in their jurisdiction before ordering. Please see below, most countries do allow Kratom but we have had repeated problems with customs of some countries and do not ship to these places anymore.
Herbal Samurai is not responsible for transit delays, international customs issues/seizures, or damage/lost packages. The buyer takes full responsibility for these occurrences.
Where do you ship from?
U.S.A.: We ship from our Warehouse in California.
All US orders currently ship from within the United States only. All US orders are currently shipped using FedEx.
Everywhere Else: We ship from our Warehouse in Indonesia.
How long until I receive my package?
U.S.A.: 2 - 5 days.
Everywhere Else: 7 - 21 days
How much will shipping cost me?
U.S.A.: Free shipping
Everywhere Else: $19.95 and up depending on weight
Where do you ship to?
We currently ship anywhere in the world where Kratom is legal to purchase. We will not ship any products to countries and states in which our products are illegal or restricted. For countries besides USA, we retain that it is the purchaser's responsibility to determine if our products are legal to purchase in his or her jurisdiction. By completing a transaction with HerbalSamurai.com, the purchaser confirms that they have checked and are in accordance with all relevant laws of their jurisdiction regarding our products.
WE ARE UNABLE TO SHIP TO THE FOLLOWING LOCATIONS
Alabama, Arkansas, Austria, Australia, Bhutan, Denmark, Finland, Germany, Indiana, Ireland, Lithuania, Malaysia, Myanmar, New Zealand, North Korea, Norway, Poland, Romania, South Korea, Sweden, Tennessee, Thailand, Vermont, Vietnam, Wisconsin.